At www.alexisstrotherapparel.com, we know your little ones can't wait to snuggle into their new sweaters! We handle every order with the gentle care these special knits deserve, whether they're heading across town or across the globe.
Domestic Shipping (United States)
• Careful Shipping: Your cozy package will arrive in 7-10 business days via insured USPS. We choose methods that are safe and reliable for your precious delivery.
• Order Processing: Please allow 1-3 business days for us to get your order ready. We lovingly fold and individually wrap each sweater for its journey to you.
International Shipping
• Worldwide Delivery: We now ship to select countries! Your international order will be delivered via trusted carriers like DHL or FedEx.
• Shipping Times: International delivery typically takes 10-21 business days from shipment, depending on the destination and customs processing.
• Order Processing: Please allow 1-3 business days for us to prepare your international order with the same careful attention.
For All Orders
• Package Tracking: You'll have full visibility from our door to yours. We'll send you a tracking number so you can follow your sweater's adventure!
• Customs & Import Duties: For international orders, please note that any customs duties, import taxes, or brokerage fees are the responsibility of the recipient.
• Easy Returns: We want you to be completely happy. If a sweater isn't the perfect fit, we offer 30-day returns on all unworn, unwashed items in their original packaging. For international returns, customers are responsible for return shipping costs.
• Sizing & Style Questions? Not sure about the best size or style for your child? Email our sweater experts at [email protected]! We're always here to help.
