Welcome to www.alexisstrotherapparel.com. We are dedicated to protecting your privacy and that of your little ones, and we are committed to complying with applicable data protection laws in the United States and other jurisdictions where we operate.
Information We Collect
We collect information to provide you with a seamless and personalized shopping experience.
Personal Identifiers: Such as your name, email address, phone number, and shipping/billing address (including international addresses for orders placed outside the United States).
Commercial Information: Your purchase history and transaction data with our store.
Technical Information: We use "cookies" and similar tracking technologies to collect information about your device and how you interact with our site. This helps us remember your preferences, understand site traffic, and improve our services. "Tracking pixels" may be used in our marketing emails to understand engagement.
How We Use Your Information
We use the information we collect for the following purposes:
Order Fulfillment: To process your orders, generate shipping labels, arrange international customs documentation, and deliver your purchases to you, wherever you are.
Customer Service: To communicate with you about your orders, respond to your inquiries, and provide support.
Transaction Processing: To manage transactions, including payment processing via our trusted partner, Stripe. Your payment details are securely collected and processed by Stripe and are not stored on our servers.
Risk and Security: For fraud prevention, security monitoring, and to protect our services.
Marketing: To communicate with you about new products, promotions, and styling tips (you may opt-out at any time).
Legal and Customs Compliance: To comply with applicable U.S. laws and regulations, as well as international customs and trade laws for cross-border shipments.
Information Sharing
We do not sell your personal information. We may share your data with trusted third-party service providers only as necessary for the following purposes:
Payment Processing: We use Stripe as our payment gateway. Stripe's use of your personal data is governed by their own privacy policy. We do not store your full payment card details.
Shipping and Fulfillment: To deliver your orders to your doorstep, which includes sharing necessary information (such as your name, address, and phone number) with international shipping carriers and customs authorities to facilitate delivery and comply with import regulations.
Service Providers: With partners who assist us in website analytics, marketing, and business operations, all of whom are bound by contracts to keep your information confidential.
Data Storage and Retention
Data Storage: All personal information we collect is primarily stored and processed on servers located within the United States. However, to facilitate international shipping and fulfillment, necessary data (like shipping address and contact information) will be transferred to and processed by our logistics partners in your region or the destination country, in accordance with this policy.
Data Retention: We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law (e.g., for tax, accounting, or legal obligations). As a general practice, we retain customer data for a period of three years after your last transaction or interaction with us.
Your Rights
You have the right to:
Access the personal information we hold about you.
Request Correction of any inaccurate or incomplete information.
Request Deletion of your personal information, subject to certain legal exceptions.
Opt-out of marketing communications at any time by using the unsubscribe link in our emails.
How to Contact Us for Data Requests
If you wish to access, correct, or request the deletion of your personal data, please contact us directly at [email protected]. We will respond to your request in a timely manner as required by applicable law.
Policy Updates
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this site.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
[email protected]
